Getting Permission for a Flex Cloud License Online

This topic describes how to activate a Flex Cloud License which allows you to manage licenses of ARES within the Cloud.

As an administrator for Flex Cloud Licenses, you must have:

• purchased a Flex Cloud License and received a Permission Key

  Note: Flex Cloud License is available as an Annual Plan and Three Years Plan.

• created a Graebert Account to activate licenses.
• created an Organization in your account

  With an Organization, administrators manage organization licenses with their Graebert Account. An Organization uses one Permission Key for all products for multiple users.

  Note: The person who creates an organization in the administrator of that organization.

The administrator of the organization you can do the following:

• Create a new organization
• Edit information about the organization
• Add licenses the organization purchased and to monitor the status of the applications in use
• Distribute permissions per product to users
• Invite users
• Remove users from the list
• Determine a co-administrator

You get permissions for your license as follows:

• From within the software – by using the Licensing dialog box.
• Outside the software – by using an Internet browser on any device to log into your Graebert Account.

Once the Organization created, the Administrator invites all the users of the company.

Using Flex Cloud Licenses with Other Types of Licenses

It is possible to use single licenses, such as Annual Plan or Perpetual, and Flex Cloud licenses within the same company. Single license are suitable for users who use the software intensively, while additional Flex Cloud licenses are suitable for occasional users.

Note: A minimum purchase of 3 seats is required for Flex Cloud Licenses.

The company administrator creates an Organization and assignes licenses in a convenient manner.

• Users that have a single license assigned to them, such as Annual Plan, Three Years, or Perpetual license, will not get access to the Company's Flex Cloud license.
• Users that have no other ARES Commander license assigned automatically get a Flex Cloud license when they start working.
• An Administrator can move a user to the group of users who share the Flex Cloud license only after unassigning the single license from the user.

Note: To avoid any confusion, it is recommended to manage all licenses from the Company under a single Organization. The only exception is the situation when two groups of users within the same company should not share licenses altogether.

Users that have a single license assigned to them, such as Annual Plan, Three Years, or Perpetual license, will not get access to the Company's Flex Cloud license. However, it is possible to provide some users with individual license and purchase additional Flex Cloud Licenses for the most occasional

To get permission for a Flex Cloud License:

1. In a web browser, type customer-portal.graebert.com/ to log in to the Customer Portal with your account.
2. On the Customer Portal web page:
   1. In E-Mail, type the e-mail address you use for your Graebert Account and click Next.
   2. In Password, type your password.

   Use the same credentials as those when you created your Graebert Account.

3. Click Login.

   The Customer Portal opens.

4. Create an organization. See To create a new organization.

   Note: A valid Permission Key is necessary to create an organization.

5. If you already have created an organization then add the product key under Products. See To add an organization license.

   The name of the software product appears under Products, for example, ARES Commander. The product information includes the license type (Flex Cloud, in this case).